# The AI coding platform engineered for enterprise.

Zero Data Retention, SOC 2 Type II and ISO 27001 audits in progress, SSO/SAML, fine-grained RBAC, and dedicated VPC, on-premise, and air-gapped deployment — with 24/7 priority support and a named CSM for every account.

## Why Enterprise

### Engineered for scale.

#### Security & Compliance

SOC 2 Type II and ISO 27001 audits in progress, HIPAA BAAs on request, GDPR and CCPA compliant. Zero Data Retention, abuse monitoring off, and end-to-end encryption with zero-knowledge architecture keep your source code inside your boundary.

#### Data Sovereignty

Regional data residency in US and EU, customer-managed keys (BYOK), tenant-isolated encryption, and no training on your code — guaranteed contractually across every upstream model provider.

#### Deployment Flexibility

Run on our hardened SaaS, in a dedicated VPC in your own cloud, fully on-premise inside your datacenter, or air-gapped with zero outbound internet. Same product, same API, your boundary.

## Everything you get.

| Capability | What You Get | Included In |
| --- | --- | --- |
| **Security & Compliance** | | |
| Zero Data Retention | Prompts and completions discarded after every response | Pro & above |
| Abuse Monitoring OFF | No human review, no prompt logging, no side-channel collection | Enterprise ZDR |
| End-to-End Encryption | Zero-knowledge chat — not even Blackbox can read your content | Enterprise |
| SOC 2 Type II | Audit in progress — interim letter available under NDA | In progress |
| ISO 27001 | Certification in progress — current scope available under NDA | In progress |
| HIPAA BAA | Business Associate Agreements for healthcare customers | Enterprise |
| GDPR & CCPA | DPA signed — data subject rights fully honored | All Plans |
| **Identity & Access** | | |
| SAML 2.0 SSO | Okta, Azure AD / Entra ID, Google Workspace, OneLogin | Enterprise |
| SCIM 2.0 Provisioning | Automated user and group lifecycle from your IdP | Enterprise |
| Fine-grained RBAC | Control access to repos, models, and agent capabilities per role | Enterprise |
| Audit Logs → SIEM | Streaming to Splunk, Datadog, Sumo Logic, Elastic via webhook or S3 | Enterprise |
| Session & Device Policy | IP allow-listing, session timeouts, enforced MFA | Enterprise |
| **Deployment & Data Residency** | | |
| Multi-tenant SaaS | Fastest path to production on our hardened cloud | All Plans |
| Dedicated VPC | Single-tenant cloud deployment in AWS / Azure / GCP | Enterprise |
| On-Premise | Deploy inside your own datacenter with our install package | Enterprise |
| Air-gapped | No outbound internet required — fully sovereign install | Enterprise |
| Regional Residency | Pin to US or EU regions — data never leaves the region | Enterprise |
| Customer-managed Keys | BYOK / CMK for full cryptographic control | Enterprise |
| **Models & Integrations** | | |
| Frontier + OSS Models | Claude, GPT, Gemini, Grok, Llama, Mistral, DeepSeek, Qwen — one key, every model, automatic failover | All Plans |
| BYO Model Endpoints | Route to private models on your preferred hyperscaler or any OpenAI-compatible endpoint you host | Enterprise |
| Self-hosted Git | GitHub Enterprise Server, GitLab Self-Managed, Bitbucket Data Center | Enterprise |
| Custom Integrations | Jira, Slack, Teams, Linear, and custom webhooks | Enterprise |
| Unified API | OpenAI-compatible — one key across every model | All Plans |
| **Governance & Admin** | | |
| Workspace Isolation | Per-tenant encryption keys, no cross-tenant access | Enterprise |
| Usage Quotas | Per-user and per-team spend limits with real-time alerts | Enterprise |
| Model Allow-listing | Restrict which models can be used per team or project | Enterprise |
| Content Policy Controls | Custom DLP rules, prompt filters, and redaction policies | Enterprise |
| Admin Dashboards | Usage, spend, and activity across every workspace | Enterprise |
| **Support & SLA** | | |
| 99.9% Uptime SLA | Contractual uptime guarantee with service credits | Enterprise |
| 24/7 Priority Support | Response times as fast as 4 hours for critical incidents | Enterprise |
| Dedicated CSM | A named Customer Success Manager assigned to your account | Enterprise |
| Named Slack Channel | Shared Slack or Teams channel with our engineering team | Enterprise |
| Custom Onboarding | White-glove rollout, training, and SSO / deployment setup | Enterprise |

## Your boundary. Your rules.

### Multi-tenant SaaS

The fastest path to production — our hardened cloud with SSO, SCIM, RBAC, audit logs, and Zero Data Retention enabled by default on Pro and above.

### Dedicated VPC

Single-tenant deployment inside a VPC in AWS, Azure, or GCP. Your data never shares infrastructure with another customer. Private networking, PrivateLink, and VPN peering supported.

### On-Prem / Air-Gapped

Deploy inside your own datacenter with our install package. Fully sovereign, fully offline — zero outbound internet required. For regulated industries and classified environments.

## Trusted at scale

### 30M+ Developers

The most widely-used AI coding platform in the world — with over 4.2M VS Code installs and millions of active engineers shipping code daily.

### Global Footprint

Production workloads in the US and EU, with regional data residency you can pin per workspace. Additional regions are available on request.

### Dedicated Support

Every enterprise account gets a named Customer Success Manager, a shared Slack or Teams channel, and 24/7 priority support with 4-hour response on critical incidents.

## Common questions.

**How do we start an enterprise pilot or POC?**

Reach out to `enterprise@blackbox.ai` and we'll set up a two-week pilot with dedicated credits, a named Customer Success Manager, and a shared Slack channel for your engineering team. Most pilots move to contract in under 30 days.

**Can we sign a custom MSA, DPA, and BAA?**

Yes. We sign custom Master Service Agreements, Data Processing Addenda, and HIPAA Business Associate Agreements. A standard DPA is available for GDPR customers, and our legal team is fast — most redlines turn around in 48 hours.

**What deployment options do you support?**

Multi-tenant SaaS, dedicated VPC in AWS / Azure / GCP, on-premise inside your own datacenter, and fully air-gapped installs with no outbound internet. Regional data residency in US and EU is available on every deployment mode.

**Do you offer volume discounts and custom pricing?**

Yes. Volume discounts start at 10+ seats. Enterprise contracts include custom token pricing, annual commitments with rollover, and usage-based billing at the workspace or department level. Net-30 and Net-60 payment terms are available.

**What does onboarding look like?**

White-glove onboarding includes SSO / SAML configuration, SCIM setup, RBAC design, repository integration, model allow-listing, and admin training. Typical rollouts complete within 2-4 weeks, and your dedicated CSM owns the timeline end-to-end.

**Can Blackbox be deployed without outbound internet access?**

Yes. Our air-gapped install ships with a curated set of open-source model weights (Llama-family, Mistral, DeepSeek, Qwen) that run fully offline inside your perimeter. For online deployments, frontier models (Claude, GPT, Gemini, Grok) are routed through the customer's preferred cloud with automatic failover across providers. The air-gapped mode is used by regulated industries with strict network egress policies.

**What support and SLA do enterprise customers get?**

99.9% uptime SLA with service credits, 24/7 priority support with response times as fast as 4 hours, a dedicated Customer Success Manager, a shared Slack or Teams channel with our engineering team, and quarterly business reviews.